Privacy Policy

Our Commitment to Protecting Your Personal Information

Last Updated: July 26, 2024

Our Promise to You

At Royal Medical, we understand that your health information is deeply personal and sensitive. We are committed to maintaining the highest standards of privacy protection and transparency in how we handle your data. This policy reflects our dedication to earning and maintaining your trust.

Introduction

Welcome to Royal Medical ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This privacy policy explains how we collect, use, share, and protect your information when you use our website, mobile application, and services (collectively, the "Services").

Information We Collect

We may collect the following types of information:

Personal Identification Information

Name, email address, phone number, date of birth, and shipping address.

Health Information

Prescription details, medical history, and other health-related information you provide when using our pharmacy services.

Technical Data

IP address, browser type, operating system, and information about your usage of our Services.

Transaction Data

Details about payments to and from you and other details of products and services you have purchased from us.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Services.
  • Process your transactions and fulfill your orders.
  • Improve, personalize, and expand our Services.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • Comply with legal obligations.

Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

SSL Encrypted
HIPAA Compliant
Secure Storage

Your Rights

You have certain rights regarding your personal data, including the right to access, correct, or delete your information. Please contact us to exercise these rights.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Questions About Your Privacy?

We're here to help. If you have any concerns or questions about how we handle your personal information, don't hesitate to reach out to our privacy team.